Privacy policy

We only collect personal data in instances where it is relevant for your interactions with AlmaKnit Aps.

When we collect, process and use your personal data, we always adhere to the relevant legislation.

We will only store your personal data for as long as we are legally obliged to do so, or for as long as it remains relevant for the purpose it was collected.

The Information We Collect

If you wish to purchase and receive a product or service from us, it is necessary for us to collect certain personal data in order to process the transaction and to enable us to provide our services to you. We are able to use cookies to keep track of the contents of your basket while you use our webshop.

We can collect information such as your name, email address, postal address, delivery address (if it differs from your postal address), phone number and payment details.

Almaknit ApS collects and processes your personal data when you perform the following actions:

  • Visit our website
  • Complete a purchase of our products
  • Subscribe to our newsletter
  • Send us questions, complaints or feedback

The Data Controller

The data controller who collects, processes and uses your personal data on is AlmaKnit Aps, Parallelvej 38, 3070 Snekkersten, cvr nr. 41251476.

Our Justification for and Purpose of Processing Data

We access your ordinary contact details such as your name and address in order to deliver the product or service you have purchased from us. We use your email address in order to be able to send you an email with a digital product, order confirmation or delivery confirmation.

When you pay for your product or service, we access your name, card data and IP address. The details that are collected in conjunction with payment transactions are used and saved only for processing the payment and for fulfilment of the agreed transaction. For the completion of payments some of your data will be sent to Shopify, including the information which is necessary to complete or facilitate the payment, such as the total purchase amount or billing information.

If you have given us your consent during the registration process or on our website, we will use your email address to subscribe you to our knitting panel and thereby the delivery of a newsletter. You can at any time subscribe to and unsubscribe from the newsletter. All newsletters also contain a link for unsubscribing. If handling your personal data is based on your consent, you have the right to withdraw that consent at any time.

If you do not wish to surrender the personal data which is required in order to complete the purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your details (aside from your email address, if you have given consent for it to be processed in connection with the receipt of offers), will be deleted 5 years after you have actively interacted with our brand.

Other Recipients of Personal Information

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

Shopify powers our webshop and our newsletter is sent using MailChimp. These agents function thereby as data handlers.

We use external businesses as providers in order to provide our services in the best possible way. These external providers are data handlers and handle personal data in certain contexts in connection with the provision of services to us. Our data handlers only handle personal data when instructed to do so by us and in accordance with legal requirements for data handlers.

The website uses cookies from Google Analytics in order to measure traffic on the website. You can opt out of cookies from Google Analytics here.

Your Rights

As the registered user you have a number of rights which we are obliged to honour at any given time. You have the right to request the following:

  • To gain access to personal data and have personal data corrected or changed
  • To have personal data deleted

In addition, you have the right to protest regarding the handling of your personal data and you have the right to submit a complaint to a data protection authority.

If you no longer wish for us to handle your personal data, or would like us to restrict the handling of your personal data, you can also send a request regarding this to our email address,

Last updated: August 30, 2022